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Good to know for your stay Check-in, cancellation, tourist tax, dogs, wellness & payment

Good to know for your stay

  • Check-in from 3:00 pm (Early check-in possible subject to availability — please contact us in advance)
  • Check-out until 10:00 am (Late check-out on request)
  • Cancellation
    Up to 30 days before arrival
    full refund
    From 29 to 1 day before arrival
    60 %
    No-show or early departure
    100 %
  • Prices Daily best-price guarantee. The earlier you book, the better the price.
  • Tourist tax € 4.00 per person & night. Children under 14 are exempt.
  • Dogs Very welcome. € 15/day · larger dogs + € 30 final cleaning.
  • Wellness March, April & October daily 2:00–7:00 pm. May–September in case of bad weather.
  • Payment Credit cards (except Diners Club). Final settlement no later than departure.
  • Yes, the location is simply unbeatable – right on the lake!
    Our room was spacious, beautifully appointed and – much to my delight – equipped with fresh, cold air conditioning, which you cannot always rely on in Italy. The pool area was very nice, but the true luxury was stepping into the unspoilt lake and watching the ferries glide gracefully across the water as the sun set. For golfers there is an unexpected treat – a charming course just a mile away that warmly welcomes hotel guests. I highly recommend taking a cart and enjoying the scenery just as much as the round itself. All in all, this hotel is a rare gem, the kind of place you stumble upon once and then promise yourself to return to for years to come.
    Andrew W. - logo-recensione-tripadvisor
  • A truly wonderful, family-run hotel! We were welcomed very warmly and felt at ease from the very first second. The room was beautifully furnished, newly renovated and spotlessly clean – just like the rest of the hotel. All members of staff were incredibly friendly and attentive. Wonderful hotel grounds, lovely pool area and a beautiful beach with direct access to the lake. Thank you for this wonderful holiday with you!
    Laura S. - logo-recensione-google
  • A small paradise, an extraordinary place of well-being. Guests are lovingly cared for by wonderful people!
    An outstanding hotel run by the family and the wonderful staff with great passion, offering excellent cuisine in a dreamlike location. The beautifully – and pleasantly subtly – decorated rooms, the very attractive pool area, the small private beach, the wellness oasis – the breathtaking restaurant right on the lake, the convenient parking situation for guests – everything is very well-kept and spotless, with that very special atmosphere created by people who work with care, expertise and an eye for detail.
    Klaus G. - logo-recensione-tripadvisor
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